Former Vodafone senior exec Nick Jeffery, who now earns his crust as Chief Executive CEO at Frontier Communications, a US broadband service provider, once again talked up his credentials as something of a turnaround specialist. And the way to get [a turnaround] is really to focus on operational basics, inch-by-inch, model-by-model, improving customer service, [and] making sure that operational excellence is delivered throughout the build process, [and] that we put many small but, when put together, significant improvements in IT systems and then build on that… And then the final thing, which is an absolute obsession with competition and winning in the market.
Service revenue, as Jeffery pointed out, was indeed in reverse gear Vodafonewatch , Under Jeffery this metric steadily improved. It is hardly a vaulting leap, though. Transformation Director Girault heads for the door amid broader Group Technology reshuffles. VfUK automates RedStream transport network in legacy overhaul. Nick Jeffery is quitting his job as chief executive of Vodafone UK to join Frontier Communications, a bankrupt US broadband operator active in about 25 states.
Jeffrey will serve his last day at Vodafone on February 15 after spending about four and a half years at the helm of the UK mobile operator, which has been one of the better-performing parts of Vodafone's European business in the last couple of years.
Vodafone said he would be succeeded by Ahmed Essam, currently Vodafone Group's chief commercial operations and strategy officer, who will take up his new role on February 1.
His replacement at the Turkish business has not been revealed. Analysts commenting on Twitter viewed the departure as a loss for the UK operator, which has been a more competitive force in the UK telecom sector since Jeffery took charge.
Gabriel Brown, a principal analyst at Heavy Reading, wrote that "Jeffrey seemed to have an understanding of the customer which has not always been the case for Vodafone execs, especially in the UK.
Under Jeffrey, Vodafone has launched 5G services and forged a partnership with CityFibre, a wholesale rival to BT, for the rollout of high-speed fiber-optic networks to millions of UK homes.
Its reputation for service quality has also improved, thanks partly to investment in higher-speed networks, including radio access and backhaul systems. Amid the coronavirus pandemic, service revenues at the UK business fell 1. Vodafone also added another , contract customers in the year to September, giving it nearly Besides the pandemic, the year has brought a UK government backlash against Huawei, a Chinese equipment vendor that supplies products used at about one-third of Vodafone's mobile sites.
Vodafone looks determined to use alternatives to Ericsson and Nokia, the other traditional suppliers, as replacements for Huawei. Skip to main content Skip to navigation.
Home-market custodian and Read contemporary Nick Jeffery likely to have seen development opportunities limited in tightly-controlled upper echelons. Resultant vacancies in Group Operations and Strategy briefs pose a challenge in terms of introducing new voices. Related articles. Load more articles. More Vodafonewatch. Connect with us. Sources : Vodafone and Vodafonewatch.
0コメント